At Legal on Desk, customer satisfaction is our top priority. This refund policy outlines the conditions under which refunds may be issued for our services. Please read this policy carefully.
1. Eligibility for Refunds
- Refunds are only applicable for services that have not yet been initiated or delivered.
- Refund requests must be made within 7 days of the original transaction.
- Proof of payment and a valid reason for the refund request must be provided.
2. Non-Refundable Services
- Services that have been fully delivered or initiated are non-refundable.
- Customized services or consultations cannot be refunded once the process has started.
3. Refund Process
- Approved refunds will be processed within 7-10 business days.
- Refunds will be issued to the original payment method used during the transaction.
- If the original payment method is unavailable, alternative arrangements will be discussed.
4. Partial Refunds
In certain cases, partial refunds may be granted if a portion of the service has already been provided. The refund amount will be calculated based on the work completed.
5. How to Request a Refund
To request a refund, please contact our support team with the following details:
- Order ID or subscription details.
- Reason for the refund request.
- Contact information for follow-up.
6. Changes to This Policy
We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or need assistance with refunds, please contact us:
- Email: support@legalondesk.com
- Phone: +91 99250 08232
- Address: 5th Floor, Hi-scan Building, Near Mithakhali Under Bridge, Mithakhali, Ahmedabad, India